Last Updated: May 2, 2025
Welcome to Amanda Kelly Pottery ("we," "us," or "our"), located in Celebration, FL, USA. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://amandakellypottery.com (the "Website"), shop through our online store, or engage with our services. By using our Website, you agree to the practices described in this policy.
1. Information We Collect:
We collect information you provide directly to us and information automatically collected when you use our Website.
1.1 Information You Provide:
- Purchase Information: When you make a purchase through our WooCommerce store, we collect your name, billing address, shipping address, email address, phone number, and payment information (e.g., processed by WooPayments, which includes Stripe, Apple Pay, Google Pay, Klarna, Afterpay, Affirm, or PayPal)
- Newsletter Subscriptions: We collect your name and email address if you sign up for our newsletter via MailPoet.
- Contact Information: If you contact us (e.g., via email or contact forms), we collect your name, email address, and any other information you provide.
- Account Information: If you create an account on our Website (optional, as guest checkout is available), we collect your name, email address, and any additional information you provide (e.g., shipping address)
1.2 Information Automatically Collected
- Cookies and Similar Technologies: We use cookies to ensure the functionality of our Website (e.g., to maintain your shopping cart, manage sessions). Cookies are small text files stored on your device.
- Log Data: Our servers, including those managed by Cloudflare (our CDN and DNS provider), automatically collect information such as your IP address, browser type, operating system, and the pages you visit on our Website.
- Analytics Data: We use Google Analytics to collect anonymized data about Website usage, such as pages visited, time spent on the Website, and referral sources. This helps us improve our Website.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and payment processing.
- Send you order confirmations, shipping updates, and other transactional emails.
- Send you newsletters and promotional emails if you have subscribed via MailPoet (you can unsubscribe at any time).
- Respond to your inquiries and provide customer support.
- Analyze Website usage through Google Analytics to improve our services.
- Optimize Website performance and security through Cloudflare.
- Comply with legal obligations, such as tax and accounting requirements.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party services that help us operate our Website and business, such as:
- WooCommerce and WordPress for website hosting and e-commerce functionality.
- MailPoet for managing newsletter subscriptions and email campaigns.
- WooPayments (powered by Stripe) and its integrated payment methods (Apple Pay, Google Pay, Klarna, Afterpay, Affirm, PayPal) to process your payments securely. These processors have their own privacy policies.
- Cloudflare for content delivery, DNS services, and security.
- Google Analytics for Website usage analysis (anonymized data only).
- Pirate Ship for shipping and logistics
Legal Compliance: If required by law, we may disclose your information to comply with legal processes or protect our rights, safety, or property.
4. Cookies
Our Website uses cookies to provide a seamless shopping experience and ensure functionality (e.g., maintaining your cart, managing accounts). These are essential cookies and cannot be disabled. We do not use marketing or tracking cookies at this time. You can manage cookie preferences through your browser settings.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.</li>
- Correction: Request corrections to inaccurate or incomplete information.</li>
- Deletion: Request deletion of your personal information, subject to legal obligations (e.g., tax records).</li>
- Opt-Out: Unsubscribe from newsletters by clicking the "unsubscribe" link in any email or contacting us.</li>
- CCPA Rights (California Residents): If you are a California resident, you may request information about data collection, opt out of data sharing, or request deletion.</li>
- GDPR Rights (EU Residents): If you are in the EU, you may have additional rights, such as data portability or restricting processing.
To exercise these rights, please contact us at hello@amandakellypottery.com
6. Data Security
We implement reasonable security measures to protect your information, such as encryption for payment processing (via WooPayments) and secure server hosting with Cloudflare. However, no method of transmission over the internet is 100% secure.
7. Data Retention
- We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:
- Order data (e.g., purchase details) is retained for 7 years to comply with tax and accounting requirements.
- Account data is retained until you request deletion or the account becomes inactive for an extended period.
- Newsletter subscription data is retained until you unsubscribe.
8. International Data Transfers
Your information is processed in the United States, where our servers and some service providers (e.g., Cloudflare, Google Analytics) are located. If you are located outside the United States (e.g., in the EU), your information may be transferred to the US. We take steps to ensure compliance with applicable data protection laws, such as GDPR for EU residents.
9. Third-Party Links
Our Website may contain links to third-party websites or services, such as our YouTube channel, payment processors (e.g., PayPal, Klarna), or social media platforms. We are not responsible for the privacy practices of these websites. Please review their privacy policies.
10. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us at hello@amandakellypottery.com
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
